Product: Us Coachways Bus Service Clear all filters (0 of 58 reviews match)
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To begin, the bus that was sent to us arrived 50 minutes late. During the time the students and parents were standing outside in the freezing weather waiting on the bus from 6:30am-7:20am. The itinerary specifically stated we needed to pull out for 7:00am and we needed...
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1.0
Product
Us Coachways Bus Service
I didn't like
  • Safety of driver
  • Customer dealing
  • Customer service of company
#1256831
Bus wasn’t what we paid for ‘.It was unsafe old and bathroom horrible and smelly. Rip wasn’t included in price although I was told it was. Dirty and headlights didn’t work right wheels clunky like ready to fall off. WaTer running down inside of windshield. Tv and dvd...
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1.0
Product
Us Coachways Bus Service
#1145469
My name is Wanda Hamilton, my family and I chartered a bus to take us to Charleston SC, from New York (Bronx) on July 28, 2017 from Bus company US Coachways, charter bus #645805 was the worst ride of my families life.We had the worst bus that I have ever experienced,...
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1.5
Product
Us Coachways Bus Service
#1101526
My name is Wanda Hamilton, my family and I chartered a bus to take us to Charleston SC, from New York (Bronx) on July 28, 2017 from Bus company US Coachways, charter bus #645805 was the worst ride of my families life. We had the worst bus that I have ever experienced,...
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Product
Us Coachways Bus Service
#1084946
The driver was kind and accommodating.But the ac on the bus was not working good and bus arrived late. Reservations Online was poor we got an estimate of $1050.00 And then the price was increased to $1419.00 when we spoke to the company rep. in person he say that...
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2.3
Product
Us Coachways Bus Service
I liked
  • Driver
I didn't like
  • Costumer service
#1064687
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Us Coachways - Total nightmare

Ruined two school trips Very unreliable Avoid this company!
Product
Us Coachways Bus Service
#1060173
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Us Coachways - Price chages

I had been talking to Davie ingtam for a few weeks trying to book a bus. He quoted me a price if 1900.00 come to find out when you click on the book reservation button the price pops up at 1290.00 so be very careful with these people. I changed my mind about using them and I'm glad I did. I think they are a get over and shouldn't be used. Glad I read these reviews before I booked. Thank you Jesus
1.5
Details
Product or Service Quality
Value for money
Product
Us Coachways Bus Service
#1054800
I will never use this company again- they completely screwed up my reservation and when I called the morning of the bus was supposed to be pick us up, the "Account Manager" spent the entire call explaining why it wasn't his fault and blaming me, instead of trying to...
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Product
Us Coachways Bus Service
#1046190
First they came 2 hours late.They were rude to the chaperones and Teacher. The air conditioning stopped working in 90 degree heat. One of the buses had a bad Diesel smell so the parents and kids smelled like Diesel and had headaches. The bathroom had no toilet paper....
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Product
Us Coachways Bus Service
#1041360
Perry Banks/Carduff We utilized US Coachways Bus Provider they sent out Lakeland Tour bus to charter us from MS to Orlando,Fl ...what should have been a great vacation was ruined before we even made it to our destination we were stranded twice once for 4hrs and then...
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1.4
Product
Us Coachways Bus Service
#1038994