Product: Us Coachways Bus Rental Clear all filters (11 of 11 reviews match)
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We created an account for booking online 1 year in advance for our reunion in 2018 with a quoted price by email from a representative of US Coachways. We started the online process with one booking for 4 buses. The next few days, our account showed 4 bookings for...
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Us Coachways Bus Rental
#1110839
For US Coachways: This is in regards to charter #717487-- not that I have any expectations of you at this point. But, I noticed in other reviews that the "reason" you weren't able to help or resolve the issue for others was because they didn't leave a charter number,...
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1.5
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Us Coachways Bus Rental
#1076392
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Us Coachways Bus Rental Review

Cancelled our bus to D.C. and set us up with a different company. Cancelled the parking we had paid for and we had to pay again. Do not use them!!!
1.0
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Exchange, Refund and Cancellation Policy
Level of Comfort
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Product or Service Quality
Quality of Food
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Value for money
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Product
Us Coachways Bus Rental
#994889
On December 25,2016 a Youth group from a Religious Organization (Due to privacy laws name will not be metioned) boarded a bus that I must say was not pleasing to the natural eye.The bus did not include a name to even indicate who the company is. The seats were older,...
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3.0
Product
Us Coachways Bus Rental
I liked
  • Bus did make it to the destination
I didn't like
  • Quality of bus and driver
#985340
The bus company is a complete cheat, fraud, and lair.We are University of Missouri-Kansas City students wanted to go to trip with their bus. I had a reservation with them. They charged the money and after three weeks, just before my event, they replied me that the...
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1.0
Product
Us Coachways Bus Rental
I didn't like
  • Customer dealing
  • Service
#918167
I tried to book a bus for my daughter's wedding.After 8 days of going back and forth with them continually sending me emails that stated my charter was being processed, but had not been completed. I finally gave up and cancelled the reservation. After I received my...
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Product
Us Coachways Bus Rental
#902948
Please do you research before doing your Bussiness with US CoachWays .This company is a total fraud . This company had a class act lawsuit against them a few years back they were hiring people and giving them credit cards to write a good reviews on the company.I booked...
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1.0
Product
Us Coachways Bus Rental
#874166
First of all, US Coachways does NOT communicate that they are a subcontracted organization. The drivers showed up in random, street outfits in two different buses with no logos on them. The drivers were two hours late to pick up (lied about the reason why. They told...
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1.2
Product
Us Coachways Bus Rental
#873326
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Us Coachways Bus Rental Review

This company is the worst company I have ever dealt with!!! I ordered a party bus, what I got was a Mimi bus painted BLACK! My contracts said a mimi bus. But that was wrong. I am fighting to get a refund. My granddaughters 17 BD was ruined. Along with 25 of her friends. Do not use this company. Customer service is bad. I WAS DISCUSSED! I have never been so humiliated in my life.
Product
Us Coachways Bus Rental
#871187
My family made the initial depost with us coachways back in march. we paid to charter our family reunion from Memphis, tn to Virginia for a week. my family rep was in contact with Antonio for months about what we would be responsible for. Two days before the trip they...
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2.0
Product
Us Coachways Bus Rental
#866408