Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Level of Comfort
Price Affordability
Product or Service Quality
Value for money

Bus wasn’t what we paid for ‘. It was unsafe old and bathroom horrible and smelly.

Rip wasn’t included in price although I was told it was. Dirty and headlights didn’t work right wheels clunky like ready to fall off. WaTer running down inside of windshield. Tv and dvd only worked if we hit a bump.

Bus was driven from New York to us that morning our driver was picked up in Boston to come 1 hour south to us. He was nice but unfamiliar with bus. Awful conditions. So mad I will never use it recommend this company.

Customer service sales agent never returned my calls or emails. Not the way to run a successful business.

I will report on every website not to use. I should be compensated for my guests they certainly didn’t get what they paid for.

Product or Service Mentioned: Us Coachways Bus Service.

Reason of review: Bad quality.

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