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This U.S. Coachways is not dependable. They are bus brokers and do NOT own buses of their own. You will be wiser to go directly to a bus company when looking for a bus because U.S. COACHWAYS will charge you about %35 more than going direct. Then, they eill send you a...
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1.0
#1152701
Bus wasn’t what we paid for ‘. It was unsafe old and bathroom horrible and smelly. Rip wasn’t included in price although I was told it was. Dirty and headlights didn’t work right wheels clunky like ready to fall off. WaTer running down inside of windshield. Tv and dvd...
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1.0
#1145469
We created an account for booking online 1 year in advance for our reunion in 2018 with a quoted price by email from a representative of US Coachways. We started the online process with one booking for 4 buses. The next few days, our account showed 4 bookings for...
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#1110839
My name is Wanda Hamilton, my family and I chartered a bus to take us to Charleston SC, from New York (Bronx) on July 28, 2017 from Bus company US Coachways, charter bus #645805 was the worst ride of my families life.We had the worst bus that I have ever experienced,...
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1.5
#1101526
My name is Wanda Hamilton, my family and I chartered a bus to take us to Charleston SC, from New York (Bronx) on July 28, 2017 from Bus company US Coachways, charter bus #645805 was the worst ride of my families life. We had the worst bus that I have ever experienced,...
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#1084946
For US Coachways: This is in regards to charter #717487-- not that I have any expectations of you at this point. But, I noticed in other reviews that the "reason" you weren't able to help or resolve the issue for others was because they didn't leave a charter number,...
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1.5
#1076392
The driver was kind and accommodating. But the ac on the bus was not working good and bus arrived late. Reservations Online was poor we got an estimate of $1050.00 And then the price was increased to $1419.00 when we spoke to the company rep. in person he say that...
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2.3
I liked
  • Driver
I didn't like
  • Customer service
#1064687
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Us Coachways - Total nightmare

Ruined two school trips Very unreliable Avoid this company!
#1060173
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Us Coachways - Price chages

I had been talking to Davie ingtam for a few weeks trying to book a bus. He quoted me a price if 1900.00 come to find out when you click on the book reservation button the price pops up at 1290.00 so be very careful with these people. I changed my mind about using them and I'm glad I did. I think they are a get over and shouldn't be used. Glad I read these reviews before I booked. Thank you Jesus
1.5
Details
Product or Service Quality
Value for money
#1054800

Contact Us Coachways

Mailing Address:
US Coachways
100, St. Mary's Ave
Staten Island, New York
United States
Phone:
(800) 359-5991
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Us Coachways Products and Services

I will never use this company again- they completely screwed up my reservation and when I called the morning of the bus was supposed to be pick us up, the "Account Manager" spent the entire call explaining why it wasn't his fault and blaming me, instead of trying to...
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#1046190