We hired a 40 passenger party bus to take family and guests from our home to our wedding venue. The day of the wedding, the bus was an hour and a half late.
They had the wrong address, didn't allow time for rush hour traffic and the bus driver apparently couldn't read his GPS system once we were 'talking' him to the house over the phone. Passengers missed the ceremony and the cocktail hour. They offered us a $100 reimbursement on our $1700 charge. Really?
We told them to do better and have not heard back from them in two weeks. Stay away!