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We hired a 40 passenger party bus to take family and guests from our home to our wedding venue.The day of the wedding, the bus was an hour and a half late.

They had the wrong address, didn't allow time for rush hour traffic and the bus driver apparently couldn't read his GPS system once we were 'talking' him to the house over the phone. Passengers missed the ceremony and the cocktail hour. They offered us a $100 reimbursement on our $1700 charge. Really?

We told them to do better and have not heard back from them in two weeks.Stay away!

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Anonymous
#708467

That's because they do not have any buses. Uscoachways got you a bus in much the same way as the television show Shipping Wars gets drivers to transport cargo.

Uscoachways has a network of charter bus companies in different states in the United States that pay a fee to Uscoachways bidding website for the opportunity to bid on the charters that they post on this site. The bus company that has the lowest bid for your charter request gets that bid and is dispatched to your pickup location. The company that wins the bid does not even know your name...all they know is the pickup location, drop off, and a few off the stops you requested in you original charter agreement. The winning bidder sends the equipment he has because he does not know what specifics you may have asked for other than the vehicle size.

You are better off going directly to the charter bus company yourself in the future. You will save at least 30% and be able to see and inspect your bus in person before you pay for it. T

This company also charges you fees that do not make it in to the hands of the one who is responsible for your safety while you are on the road asleep and he/she is driving through the night or dangerous condition to insure that you arrive and return in one piece and unharmed.

Anonymous
to expierinced #708501

HOW IN THE WORLD COULD THIS COMPANY CARE ABOUT YOU WHEN THEY TRAT YOU LIKE YOU ARE CARGO AND NOT HUMAN?

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