filters
state:
Show
city:
Show
product:
Show
First they came 2 hours late. They were rude to the chaperones and Teacher. The air conditioning stopped working in 90 degree heat. One of the buses had a bad Diesel smell so the parents and kids smelled like Diesel and had headaches. The bathroom had no toilet paper....
Read more
#1041360
Perry Banks/Carduff We utilized US Coachways Bus Provider they sent out Lakeland Tour bus to charter us from MS to Orlando,Fl ...what should have been a great vacation was ruined before we even made it to our destination we were stranded twice once for 4hrs and then...
Read more
1.4
#1038994
Show

Us Coachways Bus Service Review

People. If it's too good to be true watch out. Us coachways is a wholesaler. They do not on their own equipment. You call them because your either too lazy to find a good company yourself our your looking for the cheapest price you can find. Shame on you. Don't use their service. Call a real professional company and ask for their dot number and then find out if they have a safe record.
1.3
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1010855
Show

Us Coachways Bus Rental Review

Cancelled our bus to D.C. and set us up with a different company. Cancelled the parking we had paid for and we had to pay again. Do not use them!!!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#994889
On December 25,2016 a Youth group from a Religious Organization (Due to privacy laws name will not be metioned) boarded a bus that I must say was not pleasing to the natural eye. The bus did not include a name to even indicate who the company is. The seats were older,...
Read more
3.0
I liked
  • Bus did make it to the destination
I didn't like
  • Quality of bus and driver
#985340
Michelle Garzone....took our money $1700, gave us a charter number, sent a schedule 6 days before our trip. 1 day before our trip I contacted her.....thank God I did. She says they don't have a bus. I ask when we will find out if our bus is secured. Her reply "I sent...
Read more
#965913
Overcharged extortion only took 1 trip with us coachways and the price we made up was 2612 there were no changes to the trip as i submitted all trips to us coachway well in advanced not only verble price but written price as well there were a whole bunch of charges...
Read more
1.0
#958687
Show

Us Coachways Bus Service Review

Terrible experience! The bus was a piece of ***. Extremely rude drivers not to mention liars. I was even yelled at by the driver. DO NOT USE THEM!! A week after the trip I was billed a $1300 cleaning fee!!! STAY AWAY FROM THIS COMPANY!!!
1.8
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#955096
Our busses arrived 45 minutes late. This was not the fault of the drivers, it was the fault of management at US Coachways. The drivers were not given the name of the location for pick-up or clear directions on how to get there... they were only given GPS coordinates....
Read more
Archbald, Pennsylvania
#924493
The bus company is a complete cheat, fraud, and lair. We are University of Missouri-Kansas City students wanted to go to trip with their bus. I had a reservation with them. They charged the money and after three weeks, just before my event, they replied me that the...
Read more
1.0
I didn't like
  • Customer dealing
  • Service
#918167